To access the Rockwell Software Activation website, select the following address:
If you cannot connect to the Internet or cannot find answers to your questions in this help file or on the Technical Support Web site, you can call Technical Support.
Phone: 440-646-5800 in North America
Fax: 440-646-5801 in North America
Technical Support hours of operation: 8:00 AM - 5:00 PM
If you are not located in North America and want to contact Rockwell Automation Support by telephone, select http://support.rockwellautomation.com, click Contact Customer Support > Phone Support, and then select your country for information about contacting your local support organization.
When you call you should be at your computer and be prepared to give the following information:
the product version number
the type of hardware you are using
the exact wording of any messages that appeared on your screen
a description of what happened and what you were doing when the problem occurred
a description of how you tried to solve the problem
For information about all of the products available from Rockwell Software or for technical support, select one of the following:
Welcome to the Rockwell Software Activation website